Learning Outcomes

Tour Operations, Marketing, and Travel Management

Communications, Crisis and Transport Management

Post-COVID Tourism Management

Lesson Summary

In this module, study the components of tourism, the lifecycle of tourism products, and systems for tour operations. Study the management systems for communication, crisis, transport, and customer relationship. We will also explore sustainable tourism and development, the impact of Brexit and COVID on tourism, and productivity issues in tourism.

Travel and Tourism Management - Course Assessment

Learn about new technologies and sustainable travel and tourism management strategies in this free online course.

Travel and Tourism Management

The hospitality industry is often cited as one of the largest industries in the world, contributing a significant quota to the global GDP. This free online course aims to help develop your management skills in the travel and tourism sectors of the hospitality industry. By taking this course, you will become familiar with several new technologies and sustainable development strategies to maximise your career opportunities.

Travel and Tourism Basics

Customer Relations, Communications and Human Resource Management

Transport and Crisis Management

Sustainable Development and Public Awareness

In this module, study the categories and differences between travel and tourism. Explore the components of tourism products and services, the lifecycle of tourism products, tour operation economics, and the roles of a travel agent. Learn to develop your communication, customer relations, transport, crisis and human resource management skills.

Travel Agent and Consultant Training - Course Assessment

Study the responsibilities of travel agents and consultants within the tourism industry in this free online course.

Travel Agent and Consultant Training

This free online course examines the roles and duties of a travel agent in the tourism industry. Explore the two main types of travel agencies and consider why travel consultants must adapt to and utilise new technologies to remain financially viable in the tourism industry. Learn the foremost principles and practical techniques for building a professional career in travel retailing, travel agency and travel consulting. Enrol now!

Pilot Career Pathways

Human Factors, Performance and Limitations

Crew Resource Management (CRM)

Threat and Error Management

In this module, you will learn the benefits of becoming a pilot and the roadmap to achieving this, you will be introduced to the concepts of Crew Resource Management (CRM) and why it is a vital aspect of airline operations, also, learn the benefits of the (SHELL) Software, Hardware, Environment, Liveware, and Liveware (central) model

Crew Management in Multi-Pilot Aircraft - Course assessment

This free online course explores the highs and lows of a career as a pilot, and the skills required to qualify.

Crew Management in Multi-Pilot Aircraft

This course helps aspiring pilots map a career path from multiple avenues within the industry. You will gain insight into becoming a safe and effective airline pilot and learn how to perform in a complex, fast moving, sedentary-yet-stressful working environment. You will discover how to interact within a multi-crew, multi-faceted working environment. Crucially, you will also learn to recognise and trap errors, manage threats, and recover safely.

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