Learning Outcomes

Workplace Conversations and Professional Tone

Asking Questions and Receiving Instructions

Video Meetings Essentials

Lesson Summary

This module introduces clear spoken communication in workplace settings. You will learn to manage professional conversations, ask and answer questions, follow and clarify instructions, and contribute confidently in video meetings, using appropriate tone, etiquette, and active listening to avoid misunderstandings.

Workplace Messages and Email Etiquette (Content Only)

Job Search Essentials (Workplace Communication)

Simple Charts and Graph Types (Workplace Use)

Tables/Spreadsheets — Entering, Checking, and Basic Formulas

This module introduces practical workplace writing and basic data skills. You will learn to write clear messages and emails, communicate well during job searches, understand simple charts and graphs, and use tables or spreadsheets to complete everyday tasks accurately. Practise organising information checking figures, and presenting results neatly.

Adult Basic Education: Workplace Communication and Job Skills - Assessment

Learn the basics of workplace communication and etiquette to improve your productivity with this free online course.

Adult Basic Education: Workplace Communication and Job Skills

Strong communication improves productivity, reduces conflict, and helps create a positive and professional workplace. This course, meant for adult learners, builds workplace communication skills, from small talk and video meetings to professional writing, email etiquette, and essential workplace data skills. This course was reviewed and approved by qualified subject matter expert Gamin Summers. Enrol today and communicate with confidence at work.

Duolingo’s Restaurant Side Business Tops $1.3M

Coursera Q1 2022: $120.4M Revenue, $38.3M in Losses, 16K Degree Students

After Academia and Finance, Coursera Turns to Amazon for its Next CEO

Stanford Medicine Offers Courses with Free Certificate & CME Credit

8 Best Crochet Courses for 2025: Practical, Enriching, Creative

The Series Finale of Online Education: Coursera Acquires Udemy

Coursera’s New Deal with Google Could Cost the Company Millions

2022 Year in Review: The “New Normal” that Wasn’t

Four Months After Unveiling Ambitious AI Roadmap, Udemy’s Co-founder CTO is Out

12 Best Laravel Courses for 2026: Ship Sites Fast

30 Hours of MATLAB Courses with Free Certificate

Udemy vs Coursera: Comparing Online Learning Giants that IPO’d in 2021

How GenAI Costs Sank Duolingo’s Stock 20% (A Non-AI Generated Analysis)

Learn English as a Second Language (ESL) with Hundreds of Courses & Sites

2U Powered Degrees Pricing Chart: 112 Programs from $20K – $200K

[2025] 2000+ Free SWAYAM + NPTEL Courses