Learning Outcomes

Understanding Soft Skills and Soft Skill 1: Empathy

Soft Skill 2: Communication

Soft Skill 3: Teamwork

Soft Skill 4: Problem-Solving

Soft Skill 5: Time Management

Lesson Summary

This concise module will help you acquire the first 5 of the 10 must-have soft skills to improve on almost every aspect of your personal and professional life. You will be able to identify these skills in depth, master the techniques of developing them, and be provided with examples and case studies to see how these skills are used in real life.

Soft Skill 6: Attitude and Work Ethic

Soft Skill 7: Adaptability/Flexibility

Soft Skill 8: Self-Confidence

Soft Skill 9: Learning from Criticism

Soft Skill 10: Networking

This concise module will help you acquire the rest of the 10 must-have soft skills. In this module, you will learn and practice how to build positive attitude towards work, adapt to work changes, build self-confidence, deal with criticism, and network.

Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace - Course Assessment

Learn the top 10 soft skills you need to improve all aspects of your life with this free online soft skills training.

Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace

Soft skills are those unique characteristics that facilitate great communication and help you show confidence in challenging situations. Soft skills positively affect your personal and professional life by improving the way you interact and communicate with other people. This easy-to-understand free online course will aid in developing your career as well as your personal life by helping you master the top 10 soft skills that everybody needs.

The Best Possible Listening Environment

The Nitty Gritty of Listening Skills

In this module, you will learn how to improve your listening skills and increase your focus and attention in business meetings and discussions. You will also learn the importance of taking notes during a meeting and how to ask for clarification during a meeting or business discussion.

Course Assessment

In this free online course, learn how to build, strengthen and master excellent listening skills in your workplace.

Essential Soft Skills: Listening

The ability to listen is the foundation of all communication and the basis for much success in the workplace. In this course, you will learn the benefits of effective listening skills and how to improve your attention when listening. You will master the art of not interrupting and how to ask for clarification during discussions. Improving your listening skills will help you get further in both your professional and personal life.

Job Interview Skills

How to Speak Up at Meetings

How to Deliver Criticism in the Workplace

Effective Listening - Eliminating Distractions

Effective Listening - Engaging in Conversation

In this module, you will be taught how to answer interview questions, prepare and dress appropriately for an interview. You will learn how to speak at meetings confidently and deliver criticism in the workplace. This module will also explore the techniques and strategies you can use to improve your listening skills.

How to be a More Assertive Speaker

Ask for a Raise - Part 1

Ask for a Raise - Part 2

In this module, you will learn about the importance of speaking assertively in public. You will be taught how to ask for a raise from your boss at work at the right time. Furthermore, you will learn about the common mistakes people make when asking for a raise in wages and how to avoid these mistakes.

How to Give a Team Presentation

How to Deliver a Technology Presentation

How to Give a Financial Presentation

How to Give a Sales Presentation

Investment Pitch

In this module, you will be taught various presentation skills. These presentations include team presentation, technology presentation, financial presentation, sales presentation and investment pitch. You will be shown the common mistakes that are made in these presentations and how to avoid them to have a great presentation and achieve your goals.

Course Assessment - Workplace Communication

Improve your communication and interpersonal skills, and increase workplace productivity in this free online course.

Workplace Communication

This free online workplace communication course will teach you how to communicate effectively in the workplace and how to build and maintain a positive work environment. You will be given tips on how to answer interview questions, speak up during meetings, how to give criticism in the workplace, speak assertively, ask for a raise, and give various forms of presentations such as team presentations, sales presentations and more.

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